Orange Express Couriers FAQ’s

Orange Express Couriers FAQs

Can I book over the phone?

Yes. We aim to make everything as easy as possible so bookings can be made by telephone or email.

Do I need an account?

No. Although the majority of our customers have business accounts with us, we can accept other payment methods for private individuals and businesses.

How do I insure my shipment?

Insurance can be added to any consignment and is at an additional cost.

Can Orange Express deliver my goods today?

Yes. As we are a Same Day courier, your goods will be on a dedicated vehicle that will go directly and immediately to the destination address.

Do my goods need to be packed?

Orange Express has an extensive range of packing products and can pack your goods for you at an additional cost.

Is there a maximum size and weight that can be carried?

No. We have numerous services so would always be able to find a solution for transporting your goods, within the UK or Worldwide.

Will Orange Express let me know when my goods are delivered?

Yes. We will email or telephone upon delivery of your consignment.

Will Orange Express inform me of any delays?

Yes. We will inform you at the earliest opportunity of any delays.

Does Orange Express have an out of hours service?

Yes. We operate 24 hours a day, 365 days a year.

What areas does Orange Express cover?

Everywhere – UK, Europe & Worldwide.

Does Orange Express carry fragile goods?

Yes. Our same day deliveries are made by a dedicated vehicle and driver. All goods are safe, secure and handled with utmost care and attention.